All sales are final. There will be no refunds/returns.
Please note that weight, dimension, and size may affect the total shipping cost on some items.
You will receive an email to confirm your order has been dispatched, please allow five to ten working days to be delivered to US addresses and approx two or three weeks for all other countries. The delivery time for shipping is estimated.
Please note that we are unable to cancel, change, combine shipping or add items to an order once it has processed.
Although order change or cancellation requests are not guaranteed, we will make every effort to accommodate your request. To increase the chances of success, contact us via email within 24 hours of submitting your order.
The customer is responsible for all taxes and duties for intl shipping.
If your order is shipping outside of the US, you are likely to be charged customs fees (taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include custom fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. If you refuse to pay the customs fees when your order arrives, the shipment will be returned.
We are unable to estimate customs fees, taxes, duties, etc. The delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.
Please be familiar with the customs charges in your country before you order.
Due to International shipping law/practices, we are unable to declare merchandise as “Gift” on customs forms.
WHY IS MY INTERNATIONAL PACKAGE BEING RETURNED?
International orders may end up being returned for various reasons, including: non-payment of tariffs, incorrect address, unclaimed at post office, etc.
If a package is returned or rejected, the customer will be contacted and will have to pay for reshipment postage.
As of Jan 17th, the USPS has raised their shipping prices significantly. This has forced us to raise our own shipping costs.
If you are interested in placing an order with more than one item from the shop. Please contact firstname.lastname@example.org
with the Item(s) name and numbered amounts of your choosing. Please be sure that the item(s) are in stock before filing your
contact requests. You will be prompted via email with a Paypal invoice for said items,
amounts, and shipping rates. Label Subject field “International Orders Bundle”.
A Pre-Order is an order placed for merchandise with a designated future ship date. The ship date given at the time of the purchase is an estimated ship date and is subject to change. You will be charged for your entire order at the time it is placed. Your order will not ship until the pre-order item is available to ship.